We strive to dispatch your orders as quick as possible. Please refer to chart below.
|Delivery within Singapore||2-4 Days||Free Shipping For All purchases above $20||$4 nett if below $20|
|Rest of the World||Delivery Time & Rates varies.|
Orders are packed & sent out on Monday-Friday. If orders are made on weekends or on holidays, it will be shipped out the next working day.
Please ensure to submit the correct billing and shipping address associated to your credit card in order to avoid delays of receiving your order. If an order has not reached you in the stipulated time frame or that the order is lost, please contact us as soon as possible.
We do not refund any shipping costs unless it is an error from our side.
Import Taxes/Custom Duties:
Payment of any import taxes and/or custom duties will be bourne by you.These charges are imposed directly by your local customs.
If there is a refusal to pay the taxes, an error in shipping address or due to faulty information, we will deduct the shipping fees and any other fees incurred before we refund the costs of the product.
Cancellation of Orders:
After we have sent out the shipping confirmation email, all orders are final and there will be no cancellations.
We accept major credit/debit cards and Paypal
You are entitled to return items and get a refund, or exchange items within 14 days following the delivery of your order. The item must be in the pristine original condition as it was when it was delivered including all labels. The return shipping fee will be at your costs. Please ensure that the returned product/s has or have not been used or washed. You can dowload the return form from the website & return the product/s to Please send the return to:
35 Tannery Rd
Ruby Ind. Complex, #11-07
You may wish to drop by and return the product in person at the same address mentioned above.
Returns will be processed within 10 business days from the day it reached our warehouse & refund transactions will be reimbursed to the credit card/Paypal Account that was used when placing the order. Please note that the handling time might take longer during public holidays and sale periods.
You can exchange items into different sizes and colours within the same price range as the item you´re returning. All exchanges are based on stock availability.
Exchange items will be shipped free of charge to customers in Singapore.
You may also visit us at our office to exchange and choose another product.